What is a MarketOffer Checked Provider?
Three checks. Then you decide.
Before we introduce a Provider to a landlord, we run three checks on that organisation. Providers that pass are described as MarketOffer Checked.
Here's exactly what that covers, and what it doesn't.
The three checks
Trading history
A minimum of two years' filed accounts at Companies House. We don't introduce organisations without enough of a track record to look at.
Financial capacity
We subscribe to a commercial credit reference agency and pull the Provider's company report. The main thing we're checking is that the published contract limit is higher than the annual rent for your property.
We also read what else the report shows, including any County Court Judgments. That part is judgement rather than a pass/fail test — a small historic CCJ over something like a council tax bill tells you something very different from a pattern of unpaid debts. What we're not doing is underwriting the Provider or producing a financial assessment of our own. We're reading a report and forming a view.
One thing worth knowing: we can't pass that report on to you. Credit agency subscriptions licence the data for our own internal use, not for redistribution. So you're getting our conclusion, not the underlying document — which is a reason in itself to run your own checks rather than take ours as the last word.
Sanctions screening
Before a lease proceeds, we screen the Provider against the UK financial sanctions list.
And we make sure we understand the service
Separately from the checks above — and we'd rather be clear this is a different thing — we take the time to understand what a Provider actually does and the service it runs.
That isn't us verifying anything. It's us knowing enough to put your property in front of Providers it genuinely suits, and enough to answer your questions honestly before you decide. You should understand how your property will be used, and be told plainly rather than left to work it out.
Why we care who you end up with
We came into this market because landlords didn't have anyone in the room for them. Plenty of people were willing to arrange a lease. Very few were there to represent the landlord's side of it — a fair deal, with an organisation actually worth being tied to for five years.
That's the job we set out to do, and it's the reason we check anything at all. A good rent from a Provider who can't sustain it isn't a good deal. It's a slower version of a bad one.
Commercially, it works for us too. Landlords who've had a decent experience tend to come back with another property, and to mention us to other landlords they know. That's most of how we've grown. A Provider who stops paying undoes it in a single phone call, and there's no fee worth that.
And we only get paid when you do. Our fee is a percentage of the rent you receive. On most leases we take it monthly across the life of the agreement; on some, by arrangement, a larger share comes earlier and the ongoing percentage is lower. Either way it's calculated off your rent, not off a deal being signed.
So when we ask whether a Provider can carry the rent, it isn't a service we're performing and hoping you notice. It's a question we need answered as much as you do.
How our fee works, and why it keeps us aligned with you, is set out on our Better Terms Advantage page.
What it doesn't mean
It isn't a promise. Not of a Provider's financial position, not of their future performance, not of the rent being paid. We're a letting agent — we don't stand behind a Provider's obligations, and no check tells you what an organisation will do in three years.
It isn't ongoing. The checks reflect the position when we took that Provider on. Businesses change. We're not monitoring every organisation continuously, and we won't pretend otherwise.
It isn't a replacement for your own due diligence. We run these checks for our own purposes — deciding who we're willing to put in front of our landlords. You're the one signing the lease. Satisfy yourself about any Provider before you do, and ask us for whatever you need to.
The lease is yours, not ours
Worth being clear about the structure, because it's where our checks stop and yours start.
The lease is between you and the Provider directly. We act as your letting agent. We're not a party to it, and we're not the tenant.
That's deliberate. You know precisely who your counterparty is, you can assess them yourself, and if something goes wrong your remedies are against the organisation actually in your property — not against an intermediary between you and the Provider.
So the checking matters. It just can't do your part for you.
"MarketOffer Checked" describes checks carried out by us, for our own purposes, at the time a Provider is taken on. It is not a certification, endorsement, warranty or assurance of any Provider's financial position, conduct or performance, and it does not form part of any lease between you and a Provider. Landlords and Providers each remain responsible for their own due diligence.
Last updated: 9 October 2026.